Below are the questions Nairi’s office fields most often — on pricing, booking, and how the tracked dispatch window actually works. Call (714) 241-2673 if yours isn’t covered.
Is Aliance Transportation Services a real moving company?
Yes — Aliance Transportation Services is a fully licensed and insured local moving company based in North Hollywood, CA. We run our own trucks and uniformed crews on every job, with California DMV and US DOT/MC authority on file.
How much does a move cost?
Local moves are hourly: $155/hr for a 2-mover crew, $195/hr for 3 movers, and $245/hr for 4 movers, plus a $200 refundable booking deposit that holds your date. Long-distance, piano, and commercial moves are quoted individually after Eddie walks the job — we don't flat-rate a move we haven't seen.
What is the "tracked dispatch window" you talk about?
It's the same discipline Armen Petrosyan used running a 40-truck freight fleet before he started this company: dispatch gives you a written arrival window before the truck leaves the yard, and your crew chief calls if traffic on the 101/170 or a prior job pushes it, instead of you calling us to ask where the truck is.
Do you pack, or do I need to do that myself?
Both — you can pack yourself, book full-service packing, or split the difference and have our crew handle the kitchen and closets while you keep the essentials boxed on your own. Full packing is usually scheduled the day before or the morning of your move.
How far ahead should I book?
Two to three weeks out is comfortable for most local moves, and 4-6 weeks for long-distance or peak-season dates like end-of-month or summer. That said, we run same-day and next-day moves regularly when a timeline collapses — call dispatch and ask what's open.
Can you move a piano or other heavy items?
Yes. Marcus and his crew bring different rigging for a piano than for a gun safe — the route through your home gets planned before anything moves. Tell dispatch about the item when you book so the right crew size and equipment show up.
What's your deposit and cancellation policy?
A $200 refundable deposit holds your date and crew size. Cancel or reschedule more than 48 hours before your move and the deposit is refunded in full; inside that window it covers the crew time we held for you.
Do you offer storage?
Yes, short-term storage in our own warehouse on Lankershim Blvd — not a subleased unit somewhere else in the Valley. It's useful for closing-date gaps or when a new place isn't ready yet.
Do I need to tip the movers?
Tipping isn't required, but it's appreciated and customary in the moving industry. Most customers tip $20-40 per mover for a half-day local job, more for a longer or physically tougher move — cash handed directly to the crew works best.
What areas do you serve?
North Hollywood is home base, and we run regular jobs in Valley Village, Studio City, Toluca Lake, Burbank, Van Nuys, Sherman Oaks, North Hills, Universal City, and Valley Glen, plus greater Los Angeles, Ventura, and Orange counties.
What insurance or valuation coverage is included?
Every move includes basic released-value protection at the federal standard of $0.60 per pound per article, at no extra cost. If you want a higher payout ceiling, ask Eddie about full-value protection at your walkthrough — our trucks carry up to $1 million in cargo coverage.
Do you handle long-distance moves?
Yes, on our own trucks with one crew and one dispatch window for the whole route — we don't hand your shipment off to a different carrier partway through. Popular routes out of North Hollywood include Las Vegas, San Francisco, San Diego, Phoenix, and Denver.
What are your hours?
The office is open Monday through Saturday, 7am to 6pm, with Sunday moves available by appointment. Call (714) 241-2673 or email [email protected].
Do you subcontract the work to other movers?
No. Every truck and every crew member on your job is ours — eleven trucks, twenty-one people on payroll, no subcontractors and no day-labor crews.